Help centre
How can we help you?
Short, practical answers for using this site — booking, changing plans, pricing, and reaching a real person in Aruba. If anything here does not answer your question, write or call us; you will always speak with a human.
Book a free discovery call
- On the home page, open the Book a call section.
- Choose a date (availability opens 01/01/2027) and a 30-minute time slot. Slots already taken are greyed out.
- Fill in your name, email, and phone — all three are required so we can reach you.
- Review the summary of your date, time, and selected services, then send your request.
- You will see a confirmation on screen and receive a confirmation email with a calendar invite.
Reschedule or cancel
- Your confirmation email contains a personal cancellation link — open it and confirm to release the slot.
- To move your call to another time, reply to the confirmation email or send a WhatsApp message to +297 568 2401.
- You will receive an updated confirmation and a new calendar invite once the change is made.
Understand the pricing
- The discovery call is free — 20 to 30 minutes, with no pressure and no obligation.
- Ongoing companionship is billed hourly in Aruban florin (AWG).
- Packages bundle hours and planning support at a lower total than hourly rates.
- Individual sessions can be booked one at a time if you prefer no commitment.
Change the language
- Use the language switch in the header to read the site in English, Español, or Nederlands.
- Your choice is remembered on this device for your next visit.
- Emails and calls are also available in all three languages.
Emails not arriving
- Check your spam or promotions folder for a message from Safe Harbour Doula Care.
- Add info@safeharbourdoulacare.net to your contacts so future messages arrive in your inbox.
- If nothing arrives within an hour, send a WhatsApp message and we will confirm your booking by hand.
Privacy and your information
- We only use your details to answer your inquiry and arrange support.
- Your information is never sold or shared with third parties.
- You can ask us to update or delete your details at any time — see the Privacy Policy.
Still need a hand?
We answer personally, usually within one day.